We offer Premium Support for our customers that need a faster response channel to help them address time critical issues when building applications using our libraries and tools. Premium support incidents provide you with personalized support to help bring your issues to resolution and are provided on a per account basis only.
Included in our Premium Support program:
- Rapid response to your issues, usually within hours, never more than 1 business day.
- Premium support contact.
- 5 premium support incidents per subscription year. Extra incidents are available at additional cost.
- Phone conferences and meeting also available at additional cost.